💖 Our Promise of Quality and Care
Every Realistic Silicone Baby Doll is handcrafted with precision, passion, and attention to detail.
We take great pride in delivering lifelike dolls that meet the highest standards of artistry and realism.
If you experience any issue with your order, please read our return and refund guidelines below.
🔒 Refund Eligibility
We offer refunds and replacements for items that meet any of the following conditions:
Arrived damaged, defective, or incorrect
Contain significant manufacturing flaws
Lost or never arrived due to verified shipping errors
If your doll meets these criteria, please contact us at sales@realisticsiliconebabydolls.com within 7 days of delivery with:
Your order number
Photos or video of the issue
A brief description of the problem
Our team will review your request promptly and guide you through the return process.
🚫 Non-Refundable Conditions
Because each doll is handcrafted and made to order, we cannot accept returns or refunds in the following cases:
Change of mind or buyer’s remorse
Damage caused by misuse, accidents, or improper care
Color or size variations due to handmade nature
Custom or personalized doll orders
Each silicone doll is a unique, artistic creation, and small variations in color, texture, or detail are normal.
🔁 Replacements
If your order arrives damaged or incorrect, we will gladly send a replacement once evidence is verified.
Replacements are processed free of charge, and shipping costs are fully covered by us.
⏳ Refund Processing Time
Approved refunds will be processed within 5–10 business days to your original payment method.
Please allow additional time for your bank or payment provider to reflect the credit.
📦 Return Shipping
If a return is required, our support team will provide you with a return address and instructions.
Please do not send items back to the manufacturer without contacting us first. Unauthorized returns will not be processed.
🧸 Our Commitment to You
We understand that purchasing a realistic silicone baby doll is a deeply personal and emotional experience.
That’s why we handle every case with empathy, transparency, and respect — ensuring you always feel valued and supported.
📩 Need Help with a Refund?
Email us anytime at sales@realisticsiliconebabydolls.com.
We’ll respond within 24 hours (Mon–Sat) to resolve your issue quickly and kindly.